Venus Fashion Phone Numbers and Emails

Toll-Free Number:

  • (888) 782-2224
    US. and Canada

Customer Service:

  • (904) 997-4000
    Outside the US and Canada

Accessibility:

  • (833) 371-0345
    Assistance Completing an Order

Venus Fashion Email:

General Info
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How to Contact Venus Fashion Customer Service?

Most Popular Number:

(888) 782-2224
US. and Canada
Total calls: 156 Issues resolved: 17 Last call: Mar 19, 2024

What Is The Venus Fashion Customer Service Phone Number?

The Venus Fashion customer service phone number is (888) 782-2224 for US customers. International customers can reach the Venus customer service at +1 (904) 997-4000. These numbers are available Monday through Friday, from 7:00 AM to 1:00 AM Eastern Standard Time (EST), and on Saturday and Sunday from 8:00 AM to 11:00 PM EST.

While calling, please remember to have your order number or customer ID ready, as this will help the customer service team assist you more effectively. It's also beneficial to clearly explain the issue you're facing, as this can speed up the resolution process.

What Is The Venus Fashion Corporate Office Address?

The Venus Fashion corporate office is located at 11711 Marco Beach Drive, Jacksonville, Florida, 32224-7615, USA. This is also the Venus headquarters. If you're planning to visit the store location, it's best to call ahead and confirm their operating hours.

When writing to Company, whether it's for customer service, returns, or business inquiries, make sure to address your mail accurately and include all necessary information to ensure a quick response. If you're returning an item, don't forget to include the return form that was provided with your order.

How Do I Contact Venus Fashion Company Via The Website?

To contact Venus Fashion company via their website, visit www.venus.com. Scroll to the bottom of the homepage and click on the "Contact Us" link. This will lead you to a page where you can find various ways to connect with Venus, including email and chat options.

You can use the live chat feature for instant assistance. The chat button is usually located at the bottom right corner of the website. However, please note that the live chat service availability might depend on the time of your visit, as it's not offered 24/7.

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Contact Information

Venus Fashion Website:

Venus Fashion Help Center:

Corporate Office Address:

Venus Fashion, Inc
11711 Marco Beach Dr
Jacksonville, Florida 32224
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00 am - 1:00 am


Additional Fax:


Outside the U.S. and Canada:

+1 (904) 641-0977

More contact details

Fax:

+1 (800) 648-0411

Venus Fashion Rating Based on 26 Reviews

Rating details

2.1
more details
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Product or Service Quality

Rating stats

Rating trend

Summary of Venus Fashion Customer Service Calls

183 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Venus Fashion?

Shipping and Delivery Question:

  • “Didn't receive an item I was charged for”
  • “Wrong size shipped”
  • “Tracking”

Return/ Replace Question:

  • “Return order”
  • “Return”
  • “Return question”

Request for Information Question:

  • “Looking for item”
  • “Question regarding delivery time”
  • “Order status”

Payments and Charges Question:

  • “Make a payment”
  • “Payment”
  • “Bill”

Product/ Service Question:

  • “To order a catalog”
  • “My keyboard is not working since today”
  • “Damaged nlouse”

Refund Question:

  • “Refund”

Cards Question:

  • “Check credit card status”
  • “I already ordered my stuff online and I can't get it to ship because I don't have my card with me but I have it I am going to get it in the mail the representative told me I could order it and still get it because they have my card on file”

Account Question:

  • “S I forgot to enter promo codd”
  • “Account balance”

Website/ Application Question:

  • “I cannot pull up Benus online app site”

Staff Question:

  • “Customer service”

Activation/ Cancellation Question:

  • “Cancel a recent order”

Other Question:

  • “Order bathing suits”
  • “Credit”
  • “Missing part of a set”

About

Summary

Venus Fashion, Inc. is a large retailer of women apparel. The company was founded in 1982. Its headquarters is based in Jacksonville, Florida, United States. Venus Fashion provides a wide collection of clothing under the following categories: Tops, Dresses, Sweaters, Jeans, Lingerie, and many more. There is also a large stock of accessories including handbags, jewelry, scarves, gloves, and belts. Venus offers footwear for every occasion from boots to high heels. Available payment options are Visa, MasterCard, American Express, and Discover. All funds must be in US dollars. The company accepts returns within 90 calendar days for a full refund or exchange. Shipping and processing charges are not refundable.

Venus Fashion reviews and complaints

Venus Fashion is ranked 826 out of 4781 in Footwear and Clothing category

Area Served

Worldwide, USA

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